What Leaders Really Do

It’s Not Versus

“…leadership and management are two distinctive and complementary systems of action. Each has its own function and characteristic activities. Both are necessary for success in an increasingly complex and volatile business environment.”

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“Management is about coping with complexity. Leadership, by contrast, is about coping with change.”

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“What’s crucial about a vision is not its originality but how well it serves the interests of important constituencies—customers, stockholders, employees—and how easily it can be translated into a realistic competitive strategy.”